ATOS API: A zero cash payment processing environment without boundaries
January 3, 2014 Leave a comment
When ATOS, a big corporate conglomerate (EUR 8.8 billion and 77,100 employees in 52 countries), decided that they wanted to become the dominant Digital Service Provider (DSP) for payments, they had a clear mandate on what they wanted to do. They wanted to build a payment enterprise without boundaries. [Wordline is an ATOS subsidiary setup to handle the DSP program exclusively]. One of the magic bullets out of that mandate was:
The growing trust of consumers to make payments for books, games and magazines over mobiles and tablets evolving into a total acceptance of cashless payments in traditional stores and retail outlets bringing the Zero Cash Society ever closer.
This required them to rethink the way they processed payments. They are one of the largest payments processors in the world, but they were primarily focused on only big enterprises and name brand shops using their services. Onboarding every customer took a long time, and the integration costs were high. After watching the smaller companies such as Dwolla, Square and others trying to revolutionize the world they decided it is time for the giant to wake up.
The first decision was to embrace the smaller vendors. In order to do that, they can’t be a high touch, very time consuming, takes forever to integrate and very high cost per customer on-boarding environment. They wanted to build a platform that is low touch, completely API driven, fully self-serviced, and continuously integrating yet provides secure payment processing transactions. In addition, they were also faced with moving from the swipe retail payment systems to support ePayment and mobile payments. Essentially, they wanted to build a payment platform that catered not only to today’s needs but flexible enough to expand and scale for the future needs and demands. They wanted to offer this as a service to their customers.
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